OMNEEMO delivers end-to-end ServiceNow solutions, from consultancy, implementation, through to training and support. We are proud to be able to provide this full lifecycle support for our customer's ServiceNow implementations.
As a global ServiceNow solution provider, we helped organizations transform their enterprises’ service management and delivery processes that free up your staff to concentrate on what they do best – which is running your business.
Development operations (DevOps) is a set of practices that combines software development and IT operations.
It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. It focuses on the ability of a business to deliver software and services at speed and also scale. The main advantage the DevOps process has over traditional systems development is speed.
Raise your process efficiency to the next level!
Service management automation couldn’t get easier! With our best-in-class ITSM solution, automate & optimize processes / workflows across IT, HR, Facilities, Shared Services & more.
IT operations management refers to the administration of all technology components and application requirements within an organization.
ITOM includes the provisioning of IT infrastructure, capacity management, cost-control activities, performance and security management and availability management for all IT infrastructure and assets.
Customer service management (CSM) is the supply chain management process that represents the firm's face to the customer.
The goal is to provide a single source of customer information, such as product availability, shipping dates and order status. Customer service management requires a real-time system to respond to customer inquiries and facilitate order placement.
Raise your process efficiency to the next level!
Human Resource Service Delivery (HRSD) improves the employee experience by automating routine tasks, providing tools that help HR Professionals deliver various HR services and timely communication to employees.
Raise your process efficiency to the next level!
Security Operations is a security orchestration, automation, and response engine. Workflows and business prioritization help security and IT teams respond faster.
Development operations (DevOps) is a set of practices that combines software development and IT operations.
It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. It focuses on the ability of a business to deliver software and services at speed and also scale. The main advantage the DevOps process has over traditional systems development is speed.
Raise your process efficiency to the next level!
Service management automation couldn’t get easier! With our best-in-class ITSM solution, automate & optimize processes / workflows across IT, HR, Facilities, Shared Services & more.
IT operations management refers to the administration of all technology components and application requirements within an organization.
ITOM includes the provisioning of IT infrastructure, capacity management, cost-control activities, performance and security management and availability management for all IT infrastructure and assets.
Customer service management (CSM) is the supply chain management process that represents the firm's face to the customer.
The goal is to provide a single source of customer information, such as product availability, shipping dates and order status. Customer service management requires a real-time system to respond to customer inquiries and facilitate order placement.
Raise your process efficiency to the next level!
Human Resource Service Delivery (HRSD) improves the employee experience by automating routine tasks, providing tools that help HR Professionals deliver various HR services and timely communication to employees.
Raise your process efficiency to the next level!
Security Operations is a security orchestration, automation, and response engine. Workflows and business prioritization help security and IT teams respond faster.
Automate workflows.
The enterprise had fragmented processes and technologies across teams, we helped them integrate ServiceNow with in their existing technology ecosystem to get the best results from their tech stack.
Integrate with third-party applications.
We integrated ServiceNow with cloud, legacy, and social applications.
We integrated applications such as Netsuite, Azure, Salesforce, Jira, Splunk, Slack.
Our experts helped accelerate deployment, manage applications efficiently, and enhance the efficiency and agility of business.
Migrate Request and Configuration Management processes from ServiceNow to Creatio Service.
Move historical data to a new ITSM system.
Prepared migration plans for Request, Configuration Management processes.
Built connector (.Net) to transform and move data records from ServiceNow tables to Creatio schema.
Automatic registration of devices from SC and removal.
Device protection in case of loss.
Integrations:
Dell Open Manage Enterprise
SweetAlert
Axonius
OpenFrameAPI
SAP
Office 365
FIM database
SCOM
Google Vision AI
Nutanix
WorkDay
Azure Active Directory
Crowdstrike
Network account for JTI employee (only for HR)
Sap folder access
Account prolongation
Consultant / contractor account deactivation
INSIDE engage access for non-employees
Network share access
Internet access for Geneva consultants
Extended Internet access
Distribution list ownership change
Software for Virtual Desktop
Mailbox access
Remote access for laptop users
Remote access
Distribution list creation
Address Book update
Internet access
AgendaX access
Network account creation for consultants/contractors
Hide my photo from Address Book
INSIDE online administrative access
Distribution List access
Shared folder creation
Mailbox creation
Grant extended privileges